Quality Control Issues

As I sit here typing on my laptop at the Barnes and Noble I just got word from the Apple Store that a new part they installed on our desktop to fix another issue itself needs a component replaced. The good news is that the original repair was for a known issue and so it was covered under Apple’s recall policy. And the technician confirmed that the cost of the component will also be covered to help compensate for my inconvenience.

This latest quality control issue comes on the heels of my wife and I getting our twenty-odd year-old VHS wedding video transferred to DVD at a local duplicating shop. After stressing to the tech the need to get the date on the label correct since the original videographer mislabeled the video, the duplicator proceeded to print the wrong year instead of merely the wrong day. Yes, we know our wedding date but that’s not the point.

What makes all of this particularly poignant is that I am reading a book titled The Great Typo Hunt: Two Friends Changing the World, One Correction at a Time. The book decries the current state of language usage as the authors cross the country on a mission to fix literary faux pas. As a fellow editor, it is a mission close to my head and heart.